Bathtub Rx, LLC Service Agreement
Preparation
Clean area and ceilings before our arrival, this will reduce the chance of anything landing in the finished coating.
Customer is responsible for the cost to remove (repair) any foreign object or excess dust that lands on finished
surface after the job has been completed. Please remove all loose items from room (i.e. pictures, rugs, toiletries,
and curtains)
Paint & Wallpaper
Protective masking paper and plastic film is used to protect the walls and ceiling from overspray. Masking tape is
used to adhere the paper /plastic to walls & ceiling. Customer is responsible for the removal of the masking paper
and tape from the walls 24 hours after completion of the refinishing project, and any damage that may occur to
those areas.
Please, take your time and be careful when removing any masking paper/plastic and tape.
Plumbing
We are not licensed plumbers, but we may be required to remove handles, overflow covers or any plumbing
hardware in order to apply our product properly. If we cannot remove the hardware, we will mask off to protect
against overspray in order to continue the refinishing process. Customer is responsible for replacing plumbing
hardware.
Please have any water leaks repaired prior to our arrival.
Terms
This is a service request contract. Payment is due and payable when the job is completed. We accept Credit Cards,
Cash, Checks, money orders, bank checks. $50 returned check fee.
Make checks payable to Bathtub Rx, LLC
Final payment acknowledges customer's acceptance and Inspection for quality of workmanship.
Warranty
WARRANTY PERIOD: (3) THREE YEARS. Bathtub Rx, LLC, warranties against the failure of adhesion of the
Primer or Finish Coat, to the original consumer, during normal residential use. Any scratching, deterioration of the
glossy finish or staining over time due to usage, cleaning practices or water conditions will be considered to be
normal wear and tear. We cannot prevent dust from settling onto the newly refinished surface, as we are not
working in a 100% dust free environment. Regular cleaning will remove or make the dust particles less noticeable.
DO NOT PICK OR TRY TO REMOVE PARTICLES AS THIS MAY DAMAGE THE SURFACE. If a slip resistant
surface is installed, please use caution when entering and exiting your tub or shower. We are not responsible for
accidents. Tubs with corrosion or rust problems will be repaired to the best of our ability. It is impossible to cover
against any future corrosion or rust problems that may occur. There is no guarantee that a color selected by the
customer for a refinishing project will match the color of existing fixtures. (ie. Toilet, sink)
Failure of adhesion of the primer or finish coat on wall tile or grout lines (due to recessed grout lines), is not covered
under this warranty and is subject to a repair charge.
Countertop coverage does not include laminate lifting off the substrate or backsplashes separating from the
countertop. Due to the composition of the Multi-speck material, final application pattern may not match sample
exactly.
Items not covered under warranty: sinks, floors, tubs with rust or corrosion, chip repairs, nor refinished products in
Commercial or Rental Properties. Tubs whether I just cleaned it or refinished it are not warranted in any way
shape or form against getting dirty or stained again. In other words your tub does not come with a life time of
free cleanings. Please refer to the Tubcare page.
This warranty is subject to the following conditions:
Warranty is not transferable, null and void if property is sold.
Maintain the care instructions listed on the receipt.
Damage caused by direct impact from an object that caused surface to chip or crack, either
accidentally or intentionally, is subject to repair charge.
Do not use bath mats with suction cups.
Do not use abrasive cleaners (SOS pads, Comet, Soft Scrub).
Do not bathe animals, as their claws may scratch or chip surface.
Stains caused by hair dyes, chemicals or rust, are not covered by this warranty, any attempt to remove or
repair, would be subject to repair charge.
Maintain caulking where refinished tub meets tile walls.
Repair continuously leaking/dripping faucets.
Finish needs 24 Hours to cure in Bathrooms, then remove masking.
(Print) Customer Name: ______________________________ Date: _______________
Signature: ________________________________________
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Warranty-Terms & Conditions