Before I Arrive


Contractors Especially Please Read

I need the decision-maker there.

There are questions and options I need to discuss. Don’t just leave me there. I have questions for you as the job progresses. For example, sometimes people are happy with the tub just cleaned.

Please don’t schedule me on the same day that you are having other work done in the house such as carpentry work, Sheetrocking/Taping, Floor sanding. I am not responsible for dust landing on your tub’s finish.

If it is humid out A/C is required. A window unit in an adjacent bedroom should be ok.

I can’t refinish the tub if the walls above it are exposed studs. Finish your tiles. At the very least have the backer board up. You can grout just don’t caulk yet.

I will need electricity, running water in tub, and, access to the bathroom. (no joke, someone said I would have to climb through an upstairs window) If it’s cold outside I will need heat as well. The surface of the tub and the glaze has to be above a certain temperature or there can be issues.

Please clean the bathroom of all dirt and dust. If I Refinish the tub, this is a sprayed-on application and you don’t want the dirt, hair & dust in the tubs finish.


• If you are replacing the tile above the tub please do this first. Please protect the tub with a sheet of plywood before pulling the tile off. Go ahead and grout the tile to the tub just don’t caulk it.

• If you’re putting a new floor in (especially if it’s a marble. Marble tiles are very easily damaged) I’d prefer to refinish the tub prior to the new floor going in. You can pull up an old floor and install a new subfloor.. There are just a lot of different types of floors going in today that I’d don’t want to worry about.

• Do you have shower doors? Please remove the doors before I arrive. There is no warranty in the track area if they are left on. I strongly recommend removing them. Be careful when removing the track ledge of the tub can chip. Most times people remove the doors and tracks and go to a curtain or new doors after the tub has been refinished.. Please visit

• Plumbing should be in good working order. Dripping faucets and any installation of hardware should all be done prior to my arrival. The drain does not have to be removed! However, we would appreciate the removal of the overflow from the tub.

• Is there is fresh paint on the walls? There’s a chance of paint being pulled off from the masking tape. I especially find this where sheetrock is right up against the front skirt of the tub. Just a heads up.

• Please remove all caulking on the tub surface prior to our arrival. Grout does not have to be removed. If this is an issue for you I can do it for you.

• Please be sure to clean the tub well with an abrasive cleaner before I arrive to remove any soap film. Excessively dirty tubs will incur additional cleaning charges.

• Please make sure the bathroom is cleared out of any loose articles, such as shower curtains, window curtains, rugs, items on counters etc. Anything that isn’t in a cupboard or drawer, that can be removed from the bathroom should be. I will do any necessary covering of walls and floors.

• Please vacuum the bathroom as well to clean up all dust and hair. There’s air movement and we don’t want it landing on your tub.



• Is the toilet or vanity in the way of the front of the tub. I need at least a foot to get my spray gun in there to spray the front of the tub. If in doubt please send me a picture.

• Do you have a bathroom window? Please make sure it opens, and that storm windows and screens are functional prior to our arrival. (An exhaust fan gets placed in the window) If there is no bathroom window please have a window available for me to run an exhaust hose out of.

• Remove masking paper in 24 hours and caulk where the tile meets the tub. Make sure the caulk you use is water-soluble (LATEX). No Silicone types. These are solvent-based and very difficult to work with and won’t clean off with water.

• Reinstall your trip lever (overflow plate) by dropping the weighted end into the overflow pipe, line up the screw hole and reinstall the two screws. If a drain screen was removed, lay it over the drain, line up the hole and install the screw.

• Please be advised that I usually have a couple of shades of white on hand. Kohler White and American Standard White. Please see before I spray. If you are not around I will choose one. There are 1000’s shades of white. I am not responsible if it does not match your toilet or tile. I typically try to match the toilet.

• Also be advised that I am not responsible if after the tub is done and it makes your old tile look bad. I actually had someone say it was my fault because her tile now looked bad. Go figure…